Responsible Gaming
Our Commitment to Safe Gaming
At bernicejackson.ca, we are committed to promoting responsible gaming practices. Online casino games should be enjoyed as a form of entertainment only, not as a way to earn money or solve financial problems. We encourage all players to gamble within their means and to seek help if gaming becomes a concern.
Age Verification
You must be at least 18 years of age (or the legal age of majority in your province) to participate in online gaming. We take age verification seriously and conduct identity checks to ensure all players meet legal requirements. If you are under the legal gambling age, please do not access our gaming services.
Warning Signs of Problem Gambling
Problem gambling can develop gradually. If you recognize any of the following signs in yourself or someone you know, it may be time to seek help:
- Chasing losses by gambling with more money to recover what you've lost
- Gambling with money you cannot afford to lose
- Hiding your gambling activity from family, friends, or loved ones
- Experiencing mood changes or irritability when unable to gamble
- Neglecting work, school, family, or other responsibilities due to gambling
- Borrowing money or going into debt to finance gambling
- Repeatedly unsuccessful attempts to reduce or stop gambling
- Needing to gamble with increasing amounts to achieve the same excitement
- Using gambling to escape stress, anxiety, depression, or other problems
- Lying to others about the extent of your gambling
Self-Help Tools & Responsible Gaming Features
We provide tools to help you maintain control of your gaming:
- Deposit Limits: Set a maximum amount you can deposit within a specified timeframe (daily, weekly, or monthly)
- Loss Limits: Establish a maximum amount you are willing to lose during a gaming session
- Session Time Limits: Set reminders to take breaks and limit your time spent gaming
- Reality Checks: Receive periodic notifications of how long you've been playing and your account status
- Self-Exclusion: Temporarily or permanently exclude yourself from our platform if you need a break
- Account Closure: Request permanent closure of your account
All of these tools are available through your account settings. We encourage you to use them proactively.
Support Organizations & Resources
If you or someone you know is struggling with problem gambling, help is available. The following organizations provide free, confidential support:
Canada
- Responsible Gambling Council
Website: www.responsiblegambling.org
Provides resources, education, and support for problem gambling in Canada
International Resources
- GamCare (United Kingdom)
Website: www.gamcare.org.uk
Free counselling and support services for problem gamblers - GamStop (United Kingdom)
Website: www.gamstop.co.uk
National self-exclusion scheme for online gambling - Gambling Help Online (Australia)
Website: www.gamblinghelponline.org.au
Confidential counselling and support services - National Council on Problem Gambling (United States)
Website: www.ncpgambling.org
Information, resources, and helpline for problem gambling
Take Action Today
If you believe you have a problem with gambling, or if gambling is causing harm to your life, please reach out for help immediately. There is no shame in seeking support—many people recover from problem gambling with proper assistance.
Remember: You are not alone, and help is available.
Contact the Responsible Gambling Council or any of the organizations listed above. Your call is confidential and free.